You will receive a payment confirmation email with the link to download the software as well as the license keys to be activated during installation.
I've already paid: why haven't I received an email with order confirmation yet?
Please check your "Spam" folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click "Not Spam", which will allow future messages to get through.
If you do not receive any message in 24 hours, please call us at (+39) 0125 253491 Monday to Friday from 9-12.30 am (CET).
I live in another country: how can I order your software?
You can order directly from our website in English or, if available, in the language of the country you live in: from our online store we can process orders with invoices to be sent abroad and, if necessary, also corresponding software package shipments. We remind you that our software installation files are multilingual and therefore are not bound to the language of the website from which you purchase the software.
What payment methods are accepted for WebSite X5?
You can choose from these payment methods:
Credit Card (Visa, Visa Electron, Mastercard, American Express & Aura)
For managing transactions via credit card, however, Incomedia uses PayPal. PayPal provides maximum security and allows use of several credit cards.PayPal handles both payments made by their subscribers who have a PayPal account and by users who have not yet registered. There is no need to register on PayPal before or after a payment.
If I buy WebSite X5 Evolution 13/Professional 13, can I import projects created with versions 9, 10, 11 and 12?
Yes. If you're using an earlier version, select "Export Project" at Step 5 and the destination folder where you want to save the .IWZIP project file. Open WebSite X5 Evolution 13/Professional 13 and in the "Project selection" window, select the .IWZIP file you want to import.